Patient Resources

Recovering after head or neck surgery

Your post-operation period is almost as important to your recovery as the surgery itself. Because Onslow ENT wants you to have a full and expedient recovery, we have provided some basic information to refer to as needed. If you have any questions or concerns during your recovery period do not hesitate to call, (910) 219-3377.

We’d like to help you prepare for your visit to Onslow ENT.

To make your visit as expedient as possible we are providing forms you can download from this Web page that you may complete prior to your appointment. Completed forms can be emailed to onslowent@onslow.org or faxed to (910) 219-4227. Should you have any questions call us at (910) 219-3377.

• Adult Registration Packet
• Pediatric Registration Packet

Below is some important information about our practice. Please review this in advance of your appointment.

Hours

Our hours are Monday – Thursday, 8:00 AM – 5:00 PM (Closed for lunch from 12:00PM to 1:00PM), and Friday 8:00 AM-12 PM.

Appointments

Appointments can be anytime during normal business hours Monday through Friday. We will be closed for the following holidays:

• Memorial Day
• 4th of July
• Thanksgiving
• Christmas
• New Years Day

Same Day/Walk Ins

If you need to see us immediately, please call our office and explain your issue to our nurse, who will work with you to schedule an appointment for you as quickly as possible. Walk-in appointments are not accepted.

Cancellations

If an appointment must be canceled, then please notify us as soon as possible. Informing us of your cancellation simply allows us to see other patients that may need to be worked in and opens up other scheduling options for patients.

If you are running late to the appointment, then please let us know so we can adjust our schedule accordingly.

Prescription Refills

The best time to obtain prescription refills is during your appointment. Otherwise, the best way to obtain refill requests is to call your pharmacy and they will contact us with all the pertinent information we need. We will do our very best to refill your prescriptions as soon as possible and most prescriptions are refilled within 24 hours. Like most physician offices, there are times in which we will request an office visit before refilling a prescription. However, we will gladly supply you a prescription for enough of your medication to last you until we can see you in the office. The on-call physician will not refill medications after regular office hours.

Insurance

Always check with your insurance company before selecting a physician. We accept the following insurance plans:

• Most private insurance (e.g. Blue Cross Blue Shield, United Health Care, Medcost)
• Medicare
• Medicaid
• Tricare Prime and Tricare Standard (with a referral from your primary care doctor.)

Privacy Policy and Patients Rights

As a patient, you are a partner in your care. Consequently, you have rights and responsibilities. Click here to download printable versions of our Patient Rights and Responsibilities form. You can also download our Privacy Policy by clicking here.